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HomeIndiaJ&K tops among UTs in uptake of e-office | India News

J&K tops among UTs in uptake of e-office | India News

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SRINAGAR: Jammu & Kashmir may have entered the digital governance club late by embracing e-Office mechanism only two years ago, but it has since surged ahead, recording the seventh highest e-transactions among all states and Union territories and the fourth highest e-transactions per-1000 population in October 2022.
So much so, with over 2.4 crore e-office transactions last month, J&K surpassed its October 2021 figure of 10.5 lakh by a huge margin and also ranked highest among all UTs. What is more, it beat top IT hubs like Karnataka (2.2 lakh) and Andhra Pradesh (1.61 lakh) in terms of absolute number of e-office transactions.
J&K ranks first amongst UTs in the uptake of e-office with around 330 offices on e-office and a file disposal rate of 96%. The speedy digital transformation, a source told TOI, has largely to do with the deep penetration of telecommunication and internet in the UT.
It is thus apt that Jammu and Kashmir government, in collaboration with the Union ministry of electronics and information technology and the department of administrative reforms and public grievances (DARPG), is hosting the 25th National e-Governance Conference on November 26 and 27 at Shri Mata Vaishno Devi University, Katra. The two-day meet will be attended by nearly 1,000 delegates from 28 states and eight Union Territories as well as senior officials of the Central government.
Haryana chief minister Manohar Lal will be at the to oversee the signing of a memorandum of understanding (MoU) between the IT departments of UT and Haryana for knowledge sharing, idea exchange and capacity building in IT sector.
According to Lieutenant Governor Manoj Sinha, the National e-Governance Conference is a momentous occasion for J&K and takes forward Prime Minister Narendra Modi’s vision of Digital India.
“In a short span of two years, we (J&K) have taken a giant leap to create user-centric service delivery system and paperless administrative functions through e-Office. Technology has redesigned the rules and procedures bringing accountability and transparency in the system and enabling us to provide services more effectively and efficiently,” he stated.
Sinha observed that “e-Governance means inclusiveness, people first, strengthening trust with citizens, establishing real-time grievance redressal mechanism, bridging the digital divide, enhancing ease of doing business & ease of living and enabling the citizens to transparently provide feedback on their experience of public services”.
In the last two years, several e-governance initiatives have been launched by J&K government to reach out to citizens and bring greater efficiency and transparency in the functioning of the UT administration. It recently started the ‘Digital Jammu and Kashmir’ programme to provide all government services in digital mode through an integrated services delivery portal. The vision is to make governance more effective, efficient and citizen-centric by harnessing the power of IT for inclusive development. The NeSDA (National e-Governance Delivery Assessment Report) of DARPG, GoI for the year 2021 has ranked Jammu and Kashmir first amongst UTs in e-governance. Jammu and Kashmir has also been ranked No. 1 in terms of compliance with NeSDA parameters.
As on date, more than 300 offices in J&K have been made fully operational on e-office. The 149-year-old practice of ‘darbar move’ — involving the movement of hundreds of trucks to transport the official documents and infrastructure over a distance of over 300 kms between Jammu and Srinagar at an annual cost of around Rs 400 crore — has been done away with. The first digital online library of UT of Jammu and Kashmir has been launched. J&K employees performance monitoring portal, first of its kind introduced by any state or UT government, captures the monthly work performance of the government employees and officers along with their appraisal details. The UT of Jammu and Kashmir has been on-boarded on the Gati-Shakti platform of DoT, integration with which marks online processing of ‘right of way’ applications.

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