Instagram users have been facing issue on the social media platform on Monday, with many reporting that their account has been suspended without any prior information. According to Downdetector, Instagram users have been facing a global outage, which reportedly started around an hour ago. Instagram, too, acknowledged the issue via Twitter on Monday. “We’re aware that some of you are having issues accessing your Instagram account. We’re looking into it and apologize for the inconvenience,” the company stated on Twitter.
Update: Instagram on Tuesday announced that it has resolved a bug on the platform that prevented users in different parts of the world from accessing their accounts, while also causing a temporary drop in follower counts for some users.
We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry! 😵💫https://t.co/Q1FBOEI97D
— Instagram Comms (@InstagramComms) October 31, 2022
Thousands of Instagram users reported facing issues while logging into their accounts on Monday. For other users, Instagram reportedly reflected a server error while accessing the social media platform. There have been more than 2,200 reports filed on Downdetector regarding the issue.
According to many users, their Instagram page displayed a message for suspended account when they attempted to log in to the service. The details mentioned that the accounts were suspended for not adhering to community guidelines. Moreover, users were given a time period of 30 days to disagree with the decision and go through another review.
Meanwhile, Instagram announced via a tweet that it is aware of the issue and has been working to resolve the grievances being faced by a number of users as many posted screenshots of the message displaying “suspended account” on Twitter with #Instagramdown.
The issue appears to be affecting users globally, as people from different parts of the world received the error message. However, the issue was not faced by all Instagram users, as some were able to access the social media without any of the aforementioned issues.